PDR FAQS

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Section 1So PDR is my best option for ding or dent removal?

From a minor door ding, hail damage and to extreme large dents, paintless dent removal is a proven and preferred repair method by nearly all insurance companies. The process you choose to repair your damaged automobile can significantly impact its value. Nothing reduces the value of a vehicle more than repainting the factory finish or replacing original manufactures matching parts. PDR obviously is the best and first option you should consider before making a claim. Direct Paintless is a paintless dent removal specialist. We offer a written lifetime warranty with a 100% satisfaction guarantee or no charge is applied. Please feel free to email us at directpdrtn@gmail.com or use your camera phone and text us your photos directly for a no obligation quick quote at 1-423-967-0383.

Is repainting all that bad?

Did you know that all of your vehicle’s exterior parts have matching VIN numbers? With PDR, your factory or custom finish stays original without jeopardizing mismatched color, over spray or uneven texture. This can be a dead give away when you want to resell your vehicle. You only have one factory finish and it’s extremely hard to match the color and texture of your primary paint. Factory paint is usually applied and baked at high temperatures before any rubber, plastic, or cloth parts are installed. Once these parts are installed a repainted vehicle will never be able to be cured the same way a factory finish is resulting in an inferior finish. Even with the best body shops in the world, paintless dent removal remains undisputed. With PDR, your factory or custom finish stays original without jeopardizing mis match color, over spray or uneven texture. This can be a dead give away when you want to resale your vehicle.

What is Carfax?

Once your vehicle goes through the claim process and is repaired at a body shop, your vehicle is reported to CarFax. It’s a detailed history report about your vehicle. A smart buyer who looks at your vehicle history report may suspect your vehicle has been in an accident. This can jeopardize the sale of your vehicle and reduce the resale value significantly. With paintless dent removal, your vehicle maintains it’s factory finish without the cause n effect history report. In other words, no evidence is shown on either paper work or your vehicle’s finish.

I have a low deductible. Why not just make a claim and see a body shop?

For what it’s worth you might consider making a claim. Sometimes it can be covered under your comprehensive policy. You’ll then be able to compare the value of PDR to the value of a conventional repair. For the most part, it’s not worth making a claim for a dent that can be handled by a qualified PDR technician. So why risk the hassle of paper work, a loss of time without your vehicle and the risk of your insurance rates going up? In the long run, you save time & money without the long process of a hassled claim and being without your vehicle for 3-5 days or more on minor repairs.

Why choose Direct Paintless to do my repair?

Painltess dent removal is a delicate process and demands the best experience at all times. Dent Time offers true practical knowledge and takes tremendous pride in our work. We have established a strong reputation for being the best at what we do. We don’t cut corners when it comes to the integrity of your vehicle and more importantly the quality of your repair. Our service is fast, affordable and done right, on-site with a lifetime warranty and satisfaction guarantee.

Is paintless dent removal better than painting?

Yes but only when paintless dent removal is performed by a highly experienced PDR technician. The results are second to none compared to any other repair methods – including a body shop. Your factory or custom finish stays original. PDR utilizes surgically fabricated tools designed to gain access behind the damaged panel.Nothing devalues a vehicle’s worth more than repainting a factory finish. If panels are also replaced, often with non-OEM panels, further devaluation occurs. Paintless Dent Removal returns immediate value to your vehicle, restores its original pre-damaged value, and provides the closest repair possible to the damage never occurring in the first place.Of course, you’ll have to be cautious about who you choose to perform your PDR repair. Not everyone who offers PDR is good at PDR. PDR is like comparing good or bad plastic surgery. Do your research and be cautious who you appoint to work on your vehicle.

Do you use dry ice or suction to remove my dent?

No we do not. We use sophisticated steel rods to gain access behind your vehicle. Then apply pressure from behind. In some cases we use a glue pull method for dents that have no access to the back side panel. This method generally takes more time and cost can be above average compared to a conventional paintless dent removal repair.

Aren't all dent companies the same?

Unfortunately no. To put it in layman’s terms, we are all like plastic surgeons. There are good doctors and bad ones. You wouldn’t go around asking who’s the cheapest doctor to work on your face. You would be asking, who’s the best? You only have one good opportunity for your dent to be removed correctly. Experience matters a great deal and choosing Direct Paintless ensures a superior repair.

Do you offer a warranty?

Yes indeed we do. Your repair will have a lifetime warranty for as long as you own your vehicle. We not only offer a warranty but a 100% satisfaction guarantee or no charge applied.